On Tuesday, July 12, I was invited to appear on 580 WCHS’s Ask the Expert show to talk to their audience about IT and introduce them to Advantage Technology. I wanted to take the opportunity to help the listeners better communicate with IT technicians and give a few tips on how to get tech support fast.
The reality of the modern office is that the average worker carries 3.5 mobile devices; smartphones, tablets, laptops. And the truth is that studies show mobile workers work more hours. So getting workers mobile is a good goal, but all these devices and all this mobility makes unified communication extremely difficult to manage. This challenge is where Advantage Technology steps in with ShoreTel Enterprise Mobility.