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Managed IT Services For Municipalities

Managed IT Services For Municipalities

As municipalities often face various challenges, such as budget constraints, data security, and complex infrastructure requirements, managed IT services provide specialized support to address these specific concerns. With managed IT services, municipalities can enhance their operational efficiency, optimize resources, and better serve their communities.

Advantage Technology’s managed IT services ensure that critical systems remain up-to-date, secure, and available, enabling seamless communication and collaboration among government departments while effectively addressing the technology needs of the public sector.

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Managed IT Services For Thriving Towns

Advantage Technology works towards enhancing communities with expert IT support.

Antivirus & Spam Filtering

Municipalities handle sensitive data and provide essential services to the community, making them potential targets for cyberattacks. Advanced antivirus software is deployed to detect and neutralize viruses, malware, ransomware, and other malicious software in real-time, protecting the municipality’s network and data from potential breaches. In addition, efficient spam filtering solutions are employed to block unsolicited and potentially harmful emails, reducing the risk of phishing attacks.

Data Backup & Recovery

With the vast amount of data handled by municipalities, including citizen records, financial information, and public services data, a robust backup solution is crucial. Regular and automated data backups are performed to create copies of all important data and securely store them in off-site or cloud-based locations. In addition to data backup, a comprehensive data recovery strategy is put in place to facilitate the quick retrieval and restoration of data in case of any unforeseen incidents.

IT Help Desk

With a wide range of technology needs and systems in place, municipalities rely on their IT help desk to address hardware and software issues, troubleshoot technical problems, and assist with various IT-related inquiries. As a crucial component of our managed IT services for municipalities, the Advantage Technology IT help desk plays a vital role in enhancing the technology capabilities and service delivery of local government organizations.

Maintenance & Support

Advantage Technology’s expert IT technicians perform routine maintenance tasks, including software updates, security patches, and system optimizations, to keep critical networks, servers, and workstations operating at peak performance levels. With a focus on reliability and efficiency, IT maintenance and support services provide municipalities with the peace of mind needed to focus on serving their communities effectively and driving progress in the digital age.

Remote Monitoring & Management

With remote monitoring tools and proactive methodologies, municipalities can effectively oversee and manage critical IT components, including networks, servers, workstations, and devices, from a centralized location. Our remote maintenance services involve performing routine tasks, such as software updates, security patches, and system optimizations, remotely to keep the municipality’s IT infrastructure current and secure.

Power Progress & Protect Your City

Our team of experienced professionals fully comprehends the distinct challenges that local government organizations encounter, allowing us to deliver reliable and customized services. By successfully implementing tailored IT solutions for municipal clients, we have significantly improved their operational efficiency and enhanced citizen services. Don’t miss the opportunity to leverage our comprehensive managed IT services designed specifically for municipalities.

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Toll-Free: 866-497-8060
support@advantage.tech

Charleston, WV

950 Kanawha Blvd E. #100 / Charleston, WV 25301
V: 304-973-9537 | F: 304-720-1423

Bridgeport, WV

1509 Johnson Avenue / Bridgeport, WV 26330
V: 304-973-9550

Frederick, MD

8 East 2nd St. #201 / Frederick, MD 21701
V: 240-685-1255

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Since the early 2000's, Advantage Technology has been providing reliable managed IT services to organizations across a range of industry types. With multiple offices located in West Virginia and Maryland, we tailor our IT solutions to the unique needs and requirements of businesses throughout the Mid-Atlantic region.


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