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Advantage Technology

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Home

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Managed IT

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Remote Monitoring & Management

RMM Solutions

Our remote monitoring and management services offer a comprehensive approach to monitoring, maintaining, and protecting your technology assets, ensuring they operate at peak performance while staying resilient against potential threats.

At Advantage Technology, we recognize that a proactive approach to IT management is key to preventing disruptions and minimizing downtime. With our advanced monitoring tools and expert team, we keep a vigilant eye on your systems, networks, and devices 24/7.

Our remote capabilities allow us to swiftly address issues as they arise, often before you even notice them, resulting in improved efficiency, reduced risks, and increased productivity for your organization.

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Advantage Remote Monitoring & Maintenance Services

Taking control, protecting against threats, keeping systems up-to-date, and reducing downtime.

Security Threats

Remote monitoring tools constantly scan the network, servers, workstations, and devices in real-time, actively looking for any signs of potential security breaches or anomalies. When a security threat is detected, such as unauthorized access attempts, unusual network traffic, or suspicious activities, the remote monitoring system generates alerts.

Server Errors

When a server error occurs, such as a hardware failure, software malfunction, or performance degradation, our remote monitoring system generates alerts. These alerts are immediately sent to our team and promptly investigated, with appropriate action taken to resolve the server error.

Network Errors

Our team is able to constantly monitor an organization’s IT infrastructure, including routers, switches, firewalls, and other network devices, to detect any anomalies or issues that may arise. By proactively catching network errors, organizations can prevent potential downtime, data breaches, or communication disruptions.

Disk Usage Errors

When disk usage reaches predefined thresholds or exceeds normal limits, our remote monitoring system generates alerts and notifies our team. Once the root cause is determined, our team takes appropriate actions to address the disk usage error. This may involve deleting unnecessary files, optimizing disk usage, or expanding storage capacity by adding more disks.

CPU Over Usage

Catching CPU over-usage proactively helps prevent system slowdowns, crashes, and potential downtime caused by CPU-related performance issues. By identifying and resolving these issues early on, remote monitoring and maintenance services help ensure that critical systems and applications run smoothly and efficiently.

Overheating

Our remote monitoring tools continuously monitor the temperature of servers, networking equipment, and other critical devices in a network. When the temperature of a device exceeds predefined thresholds or reaches abnormally high levels, the remote monitoring system triggers alerts and sends a notification to the Advantage Technology team.

Increase Efficiency & Reduce Downtime With Advantage Technology

With Advantage Technology’s remote monitoring and management services, you can focus on your core business objectives, knowing that your IT systems are in expert hands, delivering seamless performance and minimizing disruptions.

Let's Talk About Your Ideas

Toll-Free: 866-497-8060
support@advantage.tech

Charleston, WV

950 Kanawha Blvd E. #100 / Charleston, WV 25301
V: 304-973-9537 | F: 304-720-1423

Bridgeport, WV

1509 Johnson Avenue / Bridgeport, WV 26330
V: 304-973-9550

Frederick, MD

8 East 2nd St. #201 / Frederick, MD 21701
V: 240-685-1255

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Since the early 2000's, Advantage Technology has been providing reliable managed IT services to organizations across a range of industry types. With multiple offices located in West Virginia and Maryland, we tailor our IT solutions to the unique needs and requirements of businesses throughout the Mid-Atlantic region.


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Managed IT

  • Antivirus & Spam Filtering
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  • Maintenance & Support
  • Remote Monitoring & Management

Cybersecurity

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  • Audits & Testing

IT Infrastructure

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IT Consulting

  • IT Staff Augmentation
  • GSA Capabilities & Schedule 70
  • Security Awareness Training
  • Technical Support
  • Virtual CIO
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Popup Modal: Windows 10 EOL Announcement

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Windows 10 Support Is Ending

Microsoft will stop supporting Windows 10 soon, putting your systems at risk. Let Advantage Technology help you upgrade to a secure, efficient, and future-ready solution.

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