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Advantage Technology

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Cybersecurity & Managed IT Service Provider

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About

IT Solutions that Challenge the Status Quo & Create Success

Since the early 2000s, Advantage.Tech has delivered IT services and solutions that don’t follow the industry—we pave the way. We’re not here to mimic other IT companies. We lead with bold thinking, deep listening, and an unshakable focus on what clients actually need. That mindset has allowed us to disrupt IT intelligence—sharing knowledge, deploying top-tier talent and technology, building real partnerships, and delivering protection that’s always a step ahead.

With 80+ talented technicians, we specialize in emerging areas of information technology and have dedicated resources to specific disciplines, rather than merely being computer generalists. Our innovation and attention to detail enable us to support 800+ companies—helping them grow and find lasting success.

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Partnerships That Power Our Team

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Why Settle for the Same Old IT Services & Support When You Could Get Something Better?

At Advantage.Tech, we disrupt IT intelligence by challenging and transforming the traditional ways of approaching and utilizing technology in order to drive innovation, efficiency, and competitive advantage. It involves questioning established norms, exploring new ideas, and leveraging emerging technologies to revolutionize how organizations gather, analyze, and apply information in the IT field. Disrupting IT Intelligence can involve:

Embracing Emerging Technologies

Exploring and adopting cutting-edge technologies such as artificial intelligence, machine learning, data analytics, cloud computing, and automation to enhance IT intelligence and deliver more effective solutions.

Rethinking Traditional Processes

Questioning conventional approaches to IT management and finding new ways to optimize workflows, streamline operations, and improve decision-making through the use of data-driven insights.

Fostering a Culture Of Innovation

Encouraging a mindset of continuous improvement and creativity within the organization, empowering employees to challenge the status quo, experiment with new ideas, and drive transformative change.

Prioritizing Customer-Centricity

Placing the needs and experiences of customers at the center of IT intelligence initiatives, ensuring that technology solutions are designed to address their specific pain points and deliver maximum value.

Promoting Agility & Adaptability

Recognizing the rapidly evolving nature of technology and the IT landscape, and being open to adapting strategies, processes, and systems to stay ahead of the curve and remain competitive.

In essence, disrupting IT Intelligence means challenging the existing IT paradigm and finding innovative ways to leverage technology to drive business growth, enhance operational efficiency, and deliver exceptional customer experiences.

Our Core

We Do Things Differently at Advantage.Tech—and It’s All for the Better

We pride ourselves on understanding our clients’ unique business needs, ensuring tailored solutions that meet industry-specific regulations. With SOC2 certification and a team of CISSP-certified professionals, we provide secure managed IT services, cutting-edge cybersecurity solutions, and expert networking services for growing organizations.

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In a world where too many IT firms are run by investors chasing quarterly profits, Advantage.Tech stands apart. We’re independently owned, built by technology experts, and driven by a commitment to deliver the best—not the cheapest—solutions, services, and results. When you partner with us, you’re not just another transaction—you are part of our mission for lasting excellence.

Whether you’re the IT expert for your organization, or the person put in the role to simply oversee the provider relationship, you can trust that we’ll be the IT partner who offers insight and advice on the level that best suits your needs. From service desk support to technology selections and installations to high-stakes decision making, every interaction will leave you feeling confident and well-informed.

With us, you have a provider on your side who believes it’s important to spread knowledge, not gatekeep it, and who willingly translates complex industry terminology into everyday terms. We’re here to be an IT resource for you—regardless of your organization size or type or your IT experience level. Our mission is to ensure that you and your team understand the technology, solutions, and services needed to be safe, secure, and successful.

As a company created and led by a technologist, we hire staff of the highest caliber—from top to bottom. You’ll have seasoned vets and talented technicians who specialize in emerging areas of information technology supporting you at every turn, from high-level decision-making to everyday troubleshooting.

When it comes to your IT infrastructure, expertise and sophistication will outweigh cookie-cutter solutions from a commodity IT shop every time. With us, you’ll get exactly what you need to use technology to its greatest advantage and surpass your competitors—whether it’s enterprise knowledge and tooling, guidance on emerging technologies, managed services that are customized based on your needs, education and training delivered by well-versed staff, top-level security, or all of the above…and more.

Stellar IT results and dependable protection don’t happen when your provider fails to prioritize their relationship with you. We understand how important it is to have a close, trusted partnership with your IT provider, and with customers who have been with us for 20+ years, we can be that true extension of your team too. Plus, we’re able to offer you cutting-edge, tailored solutions through a collaborative and consultative process where we talk less and listen more to you and your team.

But the partnership doesn’t stop there. We’re also dedicated to our relationships with our vendors—such as Microsoft, Dell, Arctic Wolf, and more—as well as our fellow team members. Here, we believe in the power of collaboration and connection. You’ll find that our service teams are never siloed because we know we work faster and better together.

Security and compliance are at the forefront of everything we do. Unlike MSPs, we take managed services one step further by being a Managed Security Service Provider (MSSP) and Service Organization Control Type 2 (SOC 2) certified, with a team of Certified Information Systems Security Professionals (CISSP). With our next-level security and compliance offerings, we’re able to protect not only you—our customers—and your technology and data, but the people you serve and their right to privacy.

Our Leadership Team

Richard Wilbur Headshot

Richard Wilbur III

President and CEO

Jack Shaffer

Jack Shaffer

Business Transformation Director

Chris May Headshot

Chris May MS, CISSP

Security Solutions Director

Jonathan Knight Headshot

Jonathan Knight

Customer Solutions Director

Brian West Headshot

Brian West

Operations Director

Robin Bush Headshot

Robin Bush

Office Manager/Human Resources

Rhonda Hamilton Headshot

Rhonda Hamilton

Customer Service Administrator

Sherry Parks Headshot

Sherry Parks

Controller

Mark Chestnut Headshot

Mark Chestnut

Facilities Manager

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What Are Your IT Challenges?

No matter your IT needs, from telecommunications to full data center implementation, we can help.

We’re proud of Advantage.Tech because we know that we can provide you with the service that you need. We have built longstanding relationships with our clients and enjoy helping them grow their business. Call us with your questions, and we’ll deliver a complete solution.

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Have a Question?

Jason Nott

Information Services Specialist – Robinson & McElwee PLLC

In my opinion, Advantage.Tech has always hired super-qualified individuals—they’re subject matter experts. They’ve provided me with excellent customer service that’s literally at the top level. It’s not like I have a level-one guy that I have to deal with to get to the experienced guy. They do their job, they do their job well, and they’re true subject matter experts—they’re very specialized in their capabilities. I trust them with my network. I trust them with our sensitive information.

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Tim Povroznik

IT Manager/Specialist – Morgantown West Virginia Government/City of Morgantown

It’s hard to relinquish the reins and give people access to your data, but with Advantage.Tech’s knowledge, I don’t have a problem handing that over to them.

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Victor Hodges

Director of Technical Services – Charleston Coliseum and Convention Center, Charleston, WV

Advantage.Tech’s customer service and knowledge about the equipment is what really stands out to me. During a live sporting event that was using our network to stream for national broadcast, we had a few issues arise, and Advantage.Tech was able to come in and help me make the event and broadcast a success. They have seasoned veterans—people who were in the business for years and have evolved with the technology—who have the grasp to adapt and move to the next stage of stability for our network, for our clients, and for our own use.

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Chad Duffield

Attorney – Farmer Cline & Campbell

In our line of work, we deal with a lot of medical records and sensitive information, and Advantage.Tech has really helped us ensure that stays safe and private. They’ve done a great job, and quite frankly, they give us a lot of peace of mind at night knowing someone is watching over our data.

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Bobbie Tuggle

Director of Technology and Assessment – Monroe County Schools

Advantage.Tech is just easy to work with! They’re good people, they do good work, they’re honest and upfront, and they take care of you. They’re trustworthy partners—I reach out to them before I reach out to anybody else. I utilize them as much as I possibly can.

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Michael Koreski

CPA – Conley CPA Group

Advantage.Tech really satisfies all of the needs we have at our firm. They don’t work in silos, they work together—if the person you’re talking to doesn’t know how to solve an issue or answer your question, they’re always upfront and will consult with someone else on their team or bring someone else in to help. They have a wide breadth of different knowledge and experience, but they always work together to make sure you’re getting the best solutions.

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Events, Ideas, & News

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a SOC compliance team assessing cybersecurity exposures and controls

07.07.25

Cybersecurity

SOC Compliance Best Practices for Small and Medium Businesses

Thanks to these factors, SOC compliance has become a meaningful signal of a company’s readiness to handle sensitive data responsibly.

Read More
high-tech security operations center where analysts monitor and respond to cybersecurity threats on a global digital map

06.30.25

AI

How To Use AI To Improve SOC

AI strengthens SOC performance by reducing alert fatigue, accelerating response times, & enabling smarter decisions.

Read More

Let's Talk About Your Ideas

Toll-Free: 866-497-8060
support@advantage.tech

Charleston, WV

950 Kanawha Blvd E. #100 / Charleston, WV 25301
V: 304-973-9537 | F: 304-720-1423

Bridgeport, WV

1509 Johnson Avenue / Bridgeport, WV 26330
V: 304-973-9550

Frederick, MD

8 East 2nd St. #201 / Frederick, MD 21701
V: 240-685-1255

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Since the early 2000's, Advantage Technology has been providing reliable managed IT services to organizations across a range of industry types. With multiple offices located in West Virginia and Maryland, we tailor our IT solutions to the unique needs and requirements of businesses throughout the Mid-Atlantic region.


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Managed IT

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Popup Modal: Windows 10 EOL Announcement

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Windows 10 Support Is Ending

Microsoft will stop supporting Windows 10 soon, putting your systems at risk. Let Advantage Technology help you upgrade to a secure, efficient, and future-ready solution.

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