RMM Solutions
Our remote monitoring and management services offer a comprehensive approach to monitoring, maintaining, and protecting your technology assets, ensuring they operate at peak performance while staying resilient against potential threats.
At Advantage Technology, we recognize that a proactive approach to IT management is key to preventing disruptions and minimizing downtime. With our advanced monitoring tools and expert team, we keep a vigilant eye on your systems, networks, and devices 24/7.
Our remote capabilities allow us to swiftly address issues as they arise, often before you even notice them, resulting in improved efficiency, reduced risks, and increased productivity for your organization.
Advantage Remote Monitoring & Maintenance Services
Taking control, protecting against threats, keeping systems up-to-date, and reducing downtime.
Security Threats
Remote monitoring tools constantly scan the network, servers, workstations, and devices in real-time, actively looking for any signs of potential security breaches or anomalies. When a security threat is detected, such as unauthorized access attempts, unusual network traffic, or suspicious activities, the remote monitoring system generates alerts.
Server Errors
When a server error occurs, such as a hardware failure, software malfunction, or performance degradation, our remote monitoring system generates alerts. These alerts are immediately sent to our team and promptly investigated, with appropriate action taken to resolve the server error.
Network Errors
Our team is able to constantly monitor an organization’s IT infrastructure, including routers, switches, firewalls, and other network devices, to detect any anomalies or issues that may arise. By proactively catching network errors, organizations can prevent potential downtime, data breaches, or communication disruptions.
Disk Usage Errors
When disk usage reaches predefined thresholds or exceeds normal limits, our remote monitoring system generates alerts and notifies our team. Once the root cause is determined, our team takes appropriate actions to address the disk usage error. This may involve deleting unnecessary files, optimizing disk usage, or expanding storage capacity by adding more disks.
CPU Over Usage
Catching CPU over-usage proactively helps prevent system slowdowns, crashes, and potential downtime caused by CPU-related performance issues. By identifying and resolving these issues early on, remote monitoring and maintenance services help ensure that critical systems and applications run smoothly and efficiently.
Overheating
Our remote monitoring tools continuously monitor the temperature of servers, networking equipment, and other critical devices in a network. When the temperature of a device exceeds predefined thresholds or reaches abnormally high levels, the remote monitoring system triggers alerts and sends a notification to the Advantage Technology team.
Increase Efficiency & Reduce Downtime With Advantage Technology
With Advantage Technology’s remote monitoring and management services, you can focus on your core business objectives, knowing that your IT systems are in expert hands, delivering seamless performance and minimizing disruptions. To learn more about our services, contact us online today or call us at 866-245-3202.
Supplemental Services
At Advantage Technology, we understand that Information Technology is a system, not a singular process. Feel free to browse our other options to add to your new selection of Managed IT services:
Frequently Asked Questions
What services does my Managed IT cover?
We have several basic services included in the Managed IT package. Services include but are not limited to: proactive monitoring, basic cybersecurity, data backup, help desk support, system maintenance, and strategic consulting, no matter your need, we have you covered.
How does outsourcing my IT department reduce overall costs for my business?
By outsourcing to our expert team, you avoid the overhead of in-house IT staffing, reduce downtime, and benefit from predictable, flat-rate pricing. Our team has developed an optimal system, allowing you to direct resources to more pressing matters.
Does my website need to be compliant with security procedures before implementing Managed IT?
No. There is no need to update systems prior to implementation. We help meet HIPAA, PCI DSS, and other regulatory standards with an optimized framework of tracking and reporting.
Does support cover events outside business hours?
Yes, absolutely. Our teams and systems are monitoring your site 24/7, allowing us to respond at a moment’s notice, should the need arise.