As the Business Success Coordinator at Advantage Technology, my role encompasses many aspects of business operations. The biggest of which will be to support our clients through our Customer Experience platform, ensuring each of our clients receive nothing but the best of our associates in terms of customer service, and if there are times we fall short – what can we do to make it better? In addition, I’ll be working with our marketing team on website and social media campaigns, with the procurement team for partner/vendor relationships and finally some project management. It’s a full plate but I’m excited for the experience and challenges that lie ahead!
Before coming to Advantage Technology, I have 13 years experience in the IT field, via Sales and Enablement roles. Prior to that, I worked in the Hospitality industry for about 15 years with The Walt Disney Company, Marriott, Hilton and Holiday Inn family of brands. These roles have allowed me to grow in many ways and learn so much about various people, cultures and work environments.
In my free time, I enjoy spending time with my twin daughters and our goldendoodle, Maggie. We just wrapped up our first year of softball and have an exciting camping trip planned with the whole family just around the corner. We enjoy having fun adventures and doing whatever we can to build memories.
Certifications
- ACE: Leadership by Influence
- JS Group – Social Selling Certification
- Hansen Beck – Advanced Sales, Communications & Negotiations
- Extreme Champion
- Cisco Meraki ECMS1
Education
- Marshall University, Huntington, WV
- Bachelor of Science: Management
- Associates: Hospitality, Hotel & Lodging Management