Robert Ford
Client Services Administrator
As a Client Services Administrator at Advantage Technology, I leverage over 17 years of IT industry experience to deliver comprehensive technical support. I oversee the operational health of client environments, managing the maintenance of workstations, servers, network infrastructure, and data storage. My extensive background in complex hardware and network diagnostics allows me to rapidly resolve critical system failures, ensuring minimal downtime and maximum satisfaction for our clients.
Before coming to Advantage Technology, I worked for a little over 27 years at Kanawha County Emergency Ambulance Authority, rising through ranks from EMT to Paramedic to Assistant Director of Support Services before finally deciding to retire in January. For the last 10 years, I led the procurement, installation, maintenance, and coordination of a 24/7 emergency network with multiple software applications, servers, workstations, laptops, and various types of networks.
After more than 20 years of coaching softball, baseball, wrestling, and football in my community, I now spend my free time enjoying my family and friends. I had always planned on joining Advantage Technology’s team, and now that it is a reality, I couldn’t be happier.
Notable Achievements
- Built and maintained a 24/7 network for the state’s largest public EMS provider, out of 13 physical locations and 50+ mobile computers across the company.
- Completed the Leadership Kanawha Valley Program by the Charleston Area Alliance.
- Completed Ambulance Service Manager Program by Fitch and Associates.
Education
- West Virginia Institute of Technology, Montgomery, WV