Life has ended for the Samsung Galaxy Note7. On October 15th, the U.S Department of Transportation (DOT) issued a ban on all Samsung Galaxy Note7 phones due to problems with battery overheating and serious fire hazards. This means, you can’t fly with one, or even have one shipped to you. Samsung recalled more than 2.5 million phones and they have discontinued the product earlier this week.
In reality, every mobile phone has a chance of overheating due to a faulty battery, but the chances are slim. Normally, the odds are about one in 10 million, but 94 out of the 2.5 million Galaxy Note7 phones sold have reported to catch fire. Now, this is not to get confused with the Samsung Galaxy S7 or the Samsung Galaxy Note6, those models are both safe. But, if you currently have the Galaxy Note7, I would urge you to turn that in as soon as possible and replace it with a different model.
Samsung and other companies, like Amazon, are offering refund and exchange programs at the height of the debacle. At samsung.com/us/note7recall, users have a few options for getting their money back. Samsung will provide a $100 dollar bill credit from select carriers if you exchange your Galaxy Note7 for another Samsung model, and if you have already exchanged your defected phone, they are offering up to $75 bill credit from select carriers and retail outlets in addition to the $25 you have already received. Amazon is issuing refunds for some now useless accessories, like cases and charging docks.