After earning my degree in Computer Electronics and Engineering, I entered the IT world to explore my excitement for computers and technology. Fast forward 20 years and I am now the IT Service Manager at Advantage Technology. I have the pleasure of working with many of the top IT professionals in WV and supporting some of the greatest clients across the US. I strive to provide the most excellent leadership to my teams by creating an inclusive environment and leading by example. I am always motivated to provide the best service, maintain clients for decades, and provide an enjoyable work environment for IT professionals to learn and develop their skillsets.
Before coming to Advantage Technology, I worked with Dell as a telephone support technician for two years and Computers Plus as a Computer Technician for three years. These positions were the key to unlocking my IT career and taught me the core fundamentals of IT.
I have grown with Advantage Technology for over 17 years. Starting as an entry level PC technician, I learned how to resolve IT issues in many different and complicated environments. I then advanced to server upgrades, installations, and migrations. I obtained Microsoft and networking certifications and began leading technical teams on server and application rollouts. As a Service Manager at Advantage Technology, I am responsible for the organization, deployment and growth of the service technician team. I am a part of all processes from the client’s first call, technician dispatch, task resolution, to invoice creation and mailing.
In my free time, I enjoy spending time with my wife, Tara, my two daughters, Anna and Emma, and my son, Thomas. I also enjoy spending time outdoors, exercise, and competing in 5k and half-marathon events.
- Assisted with the growth and development of Advantage Technology for over 17 years
- Oversaw the completion of over 8,000 service orders, amounting to more than 30,000 hours of service in the year 2021
- Lead Engineer on numerous server and network deployments, upgrades and replacements
- CSSA - Network Security
- Microsoft MCITP (MCPS, MCNPS, MCTS, SA)
- National Institute of Technology, Cross Lanes, WV
- A.E., Computer Electronics & Engineering, May 2002